Terms & Conditions
1. Introduction
- Welcome to Arctic-Growth ("we", "our", "us"). These terms and conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms and our privacy policy.
2. Services Provided
- Arctic-Growth offers specialized social media marketing services, including but not limited to:
Conversion Rate Optimization (CRO)Email MarketingPaid Traffic Management (Facebook Ads, Google Ads)
3. Client Responsibilities
- Clients agree to provide accurate and complete information necessary for the delivery of services. You agree not to use our services for any unlawful purposes or in violation of any applicable laws or regulations in your jurisdiction.
4. Service Delivery
- We aim to provide services promptly and efficiently. Timelines and results may vary depending on client cooperation, market conditions, and platform policies beyond our control.
5. Payment and Billing
- Clients agree to pay fees as outlined in our service agreements or invoices. Failure to pay may result in suspension of services or legal action to recover outstanding amounts. Fees are non-refundable unless otherwise specified.
6. Intellectual Property
- All intellectual property rights, including copyrights, trademarks, and proprietary information related to our services, remain the exclusive property of Arctic-Growth. Clients retain ownership of their content and data provided to us.
7. Data Privacy
- We are committed to protecting your privacy and personal information. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our privacy policy.
8. Limitation of Liability
- Arctic-Growth shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or inability to use our services, even if advised of the possibility of such damages. Our liability is limited to the amount paid by the client for the services rendered.
9. Termination
- Either party may terminate services with written notice. Upon termination, clients remain responsible for payment of any outstanding fees accrued before termination. Arctic-Growth reserves the right to suspend or terminate services immediately for violation of these terms or non-payment.
10. Amendments
- Arctic-Growth reserves the right to update or modify these terms and conditions at any time without prior notice. Clients will be notified of changes, and continued use of our services constitutes acceptance of the revised terms.
11. Governing Law and Dispute Resolution
- These terms and conditions are governed by the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions. Any disputes arising from these terms or related to our services shall be exclusively resolved in the courts of Alberta.
12. International Clients
- For clients outside of Canada, these terms and conditions apply to the extent permissible by local laws and regulations. It is your responsibility to comply with applicable laws and regulations in your jurisdiction when using our services.
13. Contact Us
- If you have any questions about these terms and conditions, please contact us at [email protected].